Acceptable use

Courtesy translation. Only the Italian version of this document has legal value: if the two texts diverge, the Italian text prevails. Italian law applies to the relationship in any case.

Scope

These conditions apply to anyone using Flarseo: the customer who holds the subscription, their staff, and the agencies and consultants who sign in with their credentials.

The customer remains responsible for compliance by everyone they give access to their workspace.

They form part of the terms of service. The binding contractual document is the framework agreement you receive by email at signup.

Read the terms of service

Prohibited content

Flarseo may not be used to produce, store or publish content falling into the categories below.

• Material that is a criminal offence under Italian law or under the law of the country where it is published.
• Sexually explicit material, material involving minors, content promoting violence or self harm.
• Incitement to hatred or discrimination based on origin, ethnicity, religion, disability, age, sexual orientation, gender identity or political opinion.
• Defamation, threats, harassment, doxxing or coordinated campaigns against an identifiable person.
• Deliberate disinformation about health, medicines, public safety or electoral processes.
• Content that infringes copyright, trade marks, patents, trade secrets or third party image rights.
• Personal data of third parties uploaded without a legal basis for its processing.

The prohibition covers both the material you upload as starting context and the material you ask the assistant to produce.

Unlawful or harmful uses

Beyond content, the following uses are prohibited even when the text produced is harmless in itself.

• Impersonating another company, professional or publication, or implying an affiliation that does not exist.
• Building deceptive pages, fake reviews, fake author profiles or invented awards.
• Using the service for phishing, fraud, money laundering or promotion of deceptive financial schemes.
• Circumventing the terms of service of search engines, social networks or the data providers connected to the platform.
• Reselling access to the platform to third parties as if it were your own service, outside a written agreement with us.
• Reverse engineering the product, extracting the system prompts or attempting to replicate the orchestration.

Spam and automated abuse

Flarseo exists to build a sustainable editorial presence, not to flood the web with pages.

• No mass production of low value pages built only to catch keywords.
• No networks of sites linked to each other for the sole purpose of trading links.
• No unsolicited email to purchased lists or to addresses collected without consent.
• No duplicate or barely rewritten content published across dozens of domains.

We reserve the right to act where a use, although formally lawful, damages the standing of the platform or of its customers with search engines.

Technical limits and service integrity

The service applies rate and volume limits to protect platform stability and processing costs. Attempts to bypass them are not allowed.

• Do not open multiple accounts to exceed the limits of your plan.
• Do not automate the web interface to simulate volumes above those agreed.
• Do not access undocumented interfaces, and do not try to reach other customers data.
• Do not run load tests, scans or intrusion tests without prior written agreement.

If you need higher volumes, ask: there is almost always a suitable configuration, and it costs less than a workaround.

How to report a vulnerability

Duties when you publish AI generated content

Content produced by the platform is generated with artificial intelligence systems. Publishing it carries some duties.

1. Do not remove or alter the disclosures about the artificial origin of the content required for your risk profile.
2. Check facts, figures, quotations, proper names and legal references before publication.
3. Respect the mandatory human review where your sector requires it, with no shortcuts.
4. Do not attribute the content to a human author who has not actually reviewed and approved it.
5. Do not present as professional advice content that the platform explicitly states is not advice.

Risk profiles and AI rules

Customer responsibility

The customer remains the publisher of what goes out on their own digital properties and answers for it towards third parties and authorities.

The customer warrants that they hold the rights to the material they upload: copy, images, trade marks, proprietary data, customer lists and testimonials.

If a third party challenges content published by the customer, the customer handles the challenge. We cooperate by supplying the technical information we hold.

Consequences of a breach

Our response is proportionate to how serious the behaviour is and to whether it repeats.

A suspension does not delete your content: it stays available for export as provided in the terms of service.

How to report abuse

If you believe that content produced with Flarseo infringes your rights, or that an account is abusing the service, write to info@flarseo.com.

To help us act quickly, give the address of the page, the nature of the breach, the right you believe is infringed and a contact for our reply.

We take up every admissible report and answer promptly. Requests from authorities should be sent to the certified email collaborazionidigitali.srl@legalmail.it.

Go to contacts

Updates to this document

We may update these conditions to reflect new features, new legal duties or forms of abuse we had not anticipated.

Every version carries a number and a date. Material changes are notified by email before they take effect.

This page describes the rules in readable form. The contractually binding obligations are those in the framework agreement and its annexes, delivered by email at signup, in Italian.